Privacy Policy
This privacy policy sets out how Specialists in Plastic Surgery LLP handles and protects information that you provide when using our website. Specialists in Plastic Surgery LLP is committed to ensuring that your privacy is protected and you can be assured that any information that you provide will only be used in accordance with this privacy statement. We are registered under the Data Protection Act to hold personal electronic data which involves a security policy to safeguard the data.
INFORMATION WE COLLECT
- Identity and contact data involving your full name, title, email address and/or telephone number
- Personal data including symptoms, previous diagnosis and other health conditions mentioned by yourselves
- Photography during surgery. You will be asked for your consent whether you permit us to use or share this information
- Insurance data, including your membership or policy number
- Communications data including the preferences for how we contact you
- Usage data including how you use our website and whether you have engage in any campaigns we are running
- Marketing data includes your preference for receiving marketing from us
HOW WE COLLECT THIS INFORMATION
- You can provide your information by using the contact form on our website. This is where we will collect any identity, personal, communications and usage data
- We may match the information obtained via our website with other information held about you. For example if you are a registered patient with us
- Via phone call or email following the contact details on our web pages
HOW WE USE YOUR INFORMATION
- To deal with your query or request
- To deliver relevant website content to you to understand the effectiveness of our website and create improvements
- Internal record keeping
SHARING YOUR INFORMATION
We will share your information only to the relevant people necessary.
- Consultants
- Regulators, authorities or governing bodies
- Professional advisers, including insurers
- The hospital your procedure or consultation is held at
- Surgical and prosthesis companies
- The NHS implant registry
- Transcription services
- Any third party of your consent
SECURITY
- We have put in place security measures to prevent your information from being accidentally lost, used or accessed in an unauthorised way
- All information is securely stored on electronic medical systems and under an encryption
- We limit access to your information to those employees or other third parties who have a business need to know. They are subject to a duty of confidentiality
- We have appropriate procedures in place to deal with any suspected data breach and will notify you where legally required to do so
- You have a right to receive a copy of the personal data we hold about you via a Subject Access Request
- You have a right to ask us to delete or remove your personal data
- You have a right to withdraw consent if you gave us the right to process your personal data
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. Once you have used these links, you should note that we do not have any control over that website or it’s content. We cannot therefore be responsible for the protection and privacy of any information you provide whilst visiting these sites. You should look for a privacy statement relating to the website in question.
GET IN TOUCH
If you would like to get in touch about this privacy notice, please contact our office 0207 118 1522 or pm@specialistsinplasticsurgery.co.uk who will escalate any concerns to the Data Protection Officer.
